OUTBOUND PACKAGE RESERVATION INFORMATION SYSTEM IN KAMPUNG KUTO AGROTOURISM BASED ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Noor Latifah, Syafiul Muzid, Muhammad Arifin, Muhammad Haidar Luthfi

Abstract


Agrotourism is a tourism object that utilizes agricultural businesses with the aim of expanding knowledge, recreational experiences and business relationships in the agricultural sector. The design of the Kuto Village Agrotourism area offers artificial natural tourism and educational entertainment with an approach to the concept of an outbound package in the outdoors. The reservation recording system still relies on handwriting in the reservation book, at risk of miswriting and calculation. The solution, Kampung Kuto Agrotourism implements an Android application-based information system with Customer Relationship Management (CRM). QR-Code technology will replace physical stamps, visitors can make reservations online. This system is expected to facilitate the management of Outbound packages, make Outbound package reservations more efficient, and provide solutions for tourist visitors.

Keywords


Kampung Kuto Agrotourism, Outbound Packages, Online Reservations, Customer Relationship Management (CRM), QR-Code Technology

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DOI: https://doi.org/10.24176/insytech.v1i1.14287

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