PERANCANGAN EVALUASI PRODUKTIVITAS KERJA KARYAWAN DENGAN METODE SISTEM PENILAIAN KINERJA TERINTEGRASI (IPMS) DAN ANALYTICAL HIERARCHY PROCESS (AHP) DALAM PENGAMBILAN KEPUTUSAN DI UD. BIMASAKTI TIMUR RAYA SURABAYA

Krisnadhi Hariyanto, Fitriya Gemala Dewi, Giovanni Firmansyah Putra, Putu Bima

Sari


UD. Bimasakti Timur Raya Surabaya, there is an issue of delays in starting work caused by employees not beginning their tasks on time and believing that these delays will not affect their salary or other benefits. The Integrated Performance Measurement System (IPMS) of UD. Bima Sakti Timur Raya focuses solely on financial and sales KPIs, without involving other elements such as internal business processes and development aspects. The percentage of achievement and realization of employee potential improvements in profit enhancement shows a high variation and meets the established target of 15.20%. UD. Bima Sakti Timur Raya demonstrates performance changes by using the Integrated Performance Measurement System (IPMS) and has so far succeeded in meeting the predetermined target of 15.20%. UD. Bima Sakti Timur Raya has successfully achieved its goals, but this effort has still not been able to meet the set target for reducing customer complaints. UD. Bima Sakti Timur Raya experiences inconsistent changes every year, and the company still has not been able to achieve the set targets. UD. Bima Sakti Timur Raya shows growth each year, but the company has yet to meet the established goals.

Kata Kunci


Indicator Weight; Internal Business Process; Integrated Performance Measurement System (IPMS); Stakeholder Requirement

Teks Lengkap:

PDF

Referensi


Audina, G. O., Triwibisono, C., & Aisha, A. N. (2017). Perancangan Sistem Pengukuran Kinerja Organisasi Pada Pt XYZ dengan Metode Balanced Scorecard. JISI: Jurnal Integrasi Sistem Industri, 4(2), 93–98. https://jurnal.umj.ac.id/index.php/jisi/article/view/2229.

Azizah, A. N., Umam, M. I., Kusumanto, I., Devani, V., & Silvia. (2021). Penilaian Kinerja Karyawan Menggunakan Metode Umpan Balik 360 Derajat Dan Analitycal Hierarchy Process. Paper Knowledge . Toward a Media History of Documents, 7(2), 107–115.

Delvika, Y., & Mustafa, K. (2019). Evaluate the Implementation of Occupational Health and Safety (OHS) Management System Performance Measurement at PT. XYZ Medan to minimize Extreme Risks. IOP Conference Series: Materials Science and Engineering, 505(1). https://doi.org/10.1088/1757-899X/505/1/012028.

Diawati, H., Komariah, K., & Norisanti, N. (2019). Peran Motivasi Kerja dan Efikasi Diri (Self-Efficacy) dalam Meningkatkan Kinerja Karyawan. Journal of Management and Bussines (JOMB), 1(1), 99–108. https://doi.org/10.31539/jomb.v1i1.628.

Fadhlurrohman, F., Nu’man, A. H., & Amaranti, R. (2022). Perancangan Pengukuran Kinerja Perusahaan Dengan Menggunakan Metode Integrated Performance Measurement System di PT. Master Logam Presisi. Bandung Conference Series: Industrial Engineering Science, 2(1). https://doi.org/10.29313/bcsies.v2i1.2092.

Hariyanto, K., Andre, O., & Rijanto, W. (2018). Prosiding Seminar Nasional Hasil Penelitian dan Pengabdian kepada Masyarakat III Universitas PGRI Ronggolawe Tuban Perancangan Pengukuran Kinerja Menggunakan Performance Prism Dan Scoring Omax (Objective Matrix) Pada Sektor UMKM (Studi Kasus Kluster Umkm Batik Tanjung Bumi Bangkalan-Madura).

Hariyanto, K., & Satoto, E. B. (2016). Kriteria Yang Berpengaruh Dalam Penilaian Kinerja Karyawan Menggunakan Anaytical Hierarchy Process. Jurnal Ilmiah Teknik Industri, 15(1), 19. https://doi.org/10.23917/jiti.v15i1.1148.

Maddinsyah, A., Hidayat, D., Susanto, D., & Sunarsi, D. (2020). Desain Formulasi Dan Implementasi Bisnis Strategik Dengan Pendekatan Business Model Canvas (Bmc) Terintegrasi Kerangka Integrated Performance Management System (IPMS) Pada Koperasi ASPERINDO. Jurnal Ilmiah Ilmu Manajemen E-ISSN, 7(2).

Nur, M., & Yani, D. D. (2019). Pengukuran Kinerja Perusahaan dengan Menggunakan Integrated Performance Measurement Systems. Industrial Engineering Journal, 8(2).

Okfalisa, Anugrah, S., Anggraini, W., Absor, M., Fauzi, S. S. M., & Saktioto. (2018). Integrated Analytical Hierarchy Process And Objective Matrix In Balanced Scorecard Dashboard Model For Performance Measurement. Telkomnika (Telecommunication Computing Electronics and Control), 16(6), 2703–2711. https://doi.org/10.12928/TELKOMNIKA.v16i6.9648.

Purnami, N. M. I., & Utama, I. W. M. (2019). Pengaruh Pemberdayaan, Motivasi Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan. E-Jurnal Manajemen Universitas Udayana, 8(9), 5611. https://doi.org/10.24843/ejmunud.2019.v08.i09.p13.

Wulandari, R. E., & Bulan, S. J. (2019). Penerapan Analytical Hierarchy Process (Ahp) Dalam Perangkingan Bengkel Mobil Terbaik Di Kota Kupang. Jurnal Teknologi Terpadu, 5(1).




DOI: https://doi.org/10.24176/jointech.v5i1.13615

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Publisher: Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Universitas Muria Kudus
Jl. Lingkar Utara UMK, Gondangmanis, Bae, Kudus, 59327 - Central Java, Indonesia
Website: https://lppm.umk.ac.id