Validation of the Cultural Intelligence Self-Assessment Scale in the context of DR Congo-Kinshasa

Christian Lutete Ayikwa - [ http://orcid.org/0000-0002-5454-2644 ]

Abstract


The purpose of this study was to validate a Cultural Intelligence (CQ) Self-Assessment Scale in DR Congo. The questionnaire was self-administered to 430 workers in enterprises from both the public and private sector, as well as representing all linguistic groups. When the Principal Component Analysis and orthogonal varimax rotation extraction method were employed to group items in the data set, five factors were extracted but two were removed for poor internal consistency at the exploratory stage. The three factors retained were renamed with regard to the considered CQ aspects, constant awareness (CAW), cultural understanding (CU) and CQ skills (CQS), and estimation of their individual assessment scales at confirmatory factor level led to the deletion of four more items. The final CQ Self-Assessment model fitted well with the data after the errors’ correlation technique was applied to modify the initial model that showed poor fitting statistics. The contextualised CQ Self-Assessment Scale will be an asset in determining workers’ level of CQ and its related aspects in DR Congo. All three underlying dimensions of CQ correlate significantly and positively with each other, with medium size effect, except for CU and CQS that showed small size effect. Recommendations are made to replicate this study beyond Kinshasa Province and preferably integrate the Meta-cognitive component that the study’s instrument did not consider, as well as to administer the questionnaire to workers in the informal sector.

Keywords


Cultural Intelligence; Cultural Behaviours/Skills; Cultural Understanding; Constant Awareness; Factor Analysis; Kinshasa

Full Text:

PDF

References


Ayikwa, L. C., De Jager, J. W., & Van Zyl, D. (2019, February). Enhancing the Theory of Planned Behaviour by Incorporating Social Marketing Behavioural Enhancers: A First VS Second Order Confirmatory Factor Analysis Approach. Journal of Economics and Behavioral Studies, 11(1), 39-151. Retrieved from https://core.ac.uk/download/288023276.pdf

Brislin, R., Worthley, R., & MacNab, B. (2006, February). Cultural intelligence: Understanding behaviors that serve people’s goals. Group & Organization Management, 31(1), 40–55. doi:10.1177/1059601105275262

Bucher, R. D., & Bucher, P. L. (2008). Building cultural intelligence (CQ): Nine megaskills. Upper Saddle River, New Jersey: Pearson.

Cherry, K. (2019, July 17). Gardner's Theory of Multiple Intelligences. Retrieved November 18, 2021, from https://www.verywellmind.com/: https://www.verywellmind.com/gardners-theory-of-multiple-intelligences-2795161

DuBrin, A. J. (2014). Human relations: Interpersonal Job-Oriented skills. (12 ed.). London: Pearson.

Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Palo Alto, CA: Stanford University Press.

Earley, P. C., & Mosakowski, E. (2004, October). Cultural Intelligence. Harvard Business Review, 139-146. Retrieved from https://hbsp.harvard.edu/product/R0410J-PDF-ENG

Gardner, H. E. (1993). Multiple intelligences: The theory in practice. New York: Basic Books.

Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.

Guðmundsdóttir, S. (2015). Nordic expatriates in the US: The relationship between cultural intelligence and adjustment. International Journal of Intercultural Relations, 47, 175-186. doi:10.1016/j.ijintrel.2015.05.001

Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis: A global perspective (7th ed.). London: Pearson Education.

Hermida, R. (2015). The problem of allowing correlated errors in structural equation modelling: concerns and considerations. Computational Methods in Social Sciences, 3(1), 5-17. Retrieved from http://cmss.univnt.ro/wp-content/uploads/vol/split/vol_III_issue_1/CMSS_vol_III_issue_1_art.001.pdf

Huang, F. M. (2007). Structural Equation Modeling: Theory and Application. Taipei: Wu Nan.

Karl, A. (2005). Social Intelligence: The New Science of Success. San Francisco, United States of America: Jossey-Bass.

Khodadady, E., & Ghahari, S. (2011, November). Validation of the Persian Cultural Intelligence Scale and Exploring Its Relationship with Gender, Education, Travelling Abroad and Place of Living. Global Journal of Human Social Science, 11(7), 64-76. Retrieved November 11, 2021, from https://globaljournals.org/GJHSS_Volume11/10-Validation-of-the-Persian-Cultural-Intelligence-Scale.pdf

Klafke, R., Picinin, C. T., & Townsend, D. A. (2019). Cultural Intelligence: A Review Perspective for Business Administration. Journal of Global Economics, 7(3), 1-8. Retrieved November 11, 2021, from https://www.hilarispublisher.com/open-access/cultural-intelligence-a-review-perspective-for-business-administration.pdf

Livermore, D. (2011). The cultural Intelligence Difference- Special Ebook Edition: Master the One Skill You Can't Do Without in Today's Global Economy. New York: AMACOM.

Livermore, D., & Van Dyne, L. (2015). Cultural Intelligence: The Essential Intelligence for the 21st Century. n.l.: SHRM Foundation. Retrieved November 18, 2021, from https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Cultural-Intelligence.pdf

Nkashama, J. (2015). RDC: les inconvénients du tribalisme en milieu professionnel [Recorded by A. Kwanzaka]. Kinshasa, Kinshasa, Democratic Republic of Congo: Radio Okapi. Retrieved Niovember 18, 2021, from https://www.radiookapi.net/nationale/2011/11/24/rdc-les-inconvenients-du-tribalisme-en-milieu-professionnel

Nunnally, C., & Bernstein, I. (2010). Psychometric theory. New York: McGraw-Hill.

Serrat, O. (2017). Understanding and Developing Emotional Intelligence. In O. Serrat, Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance (pp. 329-339). Singapore: Springer. doi: 10.1007/978-981-10-0983-9_37

Shyu, C. H., Li, Y. L., & Tang, Y. (2013, August). Applying Confirmatory Factor Analysis on the Measure for Restaurant Over-service. The Journal of International Management Studies, 8(2), 10-16. Retrieved July 9, 2018, from http://www.jimsjournal.org/2%20Yong,%20Tang.pdf

Solomon, A., & Steyn, R. (2017). Cultural intelligence: Concepts and definition statements. S.Afr.J.Bus.Manage., 48(2), 67-74. Retrieved November 19, 2021, from file:///C:/Users/user/Downloads/29-72-1-SM.pdf

Tabachnick, B. G., & Fidell, L. S. (2019). Using multivariate statistics (7th ed.). New York, United States of America: Pearson Education.

Thorndike, E. L. (1920). Intelligence and its Uses. Harper’s Mag, 227-235.

Triandis, H. C. (2006). Cultural intelligence in organizations. Group & Organization Management, 31(1), 20–26. doi:10.1177/1059601105275253

Yates, J. F., & De Oliveira, S. (2016). Culture and decision making. Orgsnizational behavior and human decision processes, 136, 106-118. doi:10.1016/j.obhdp.2016.05.003

Yermentayeva, A. R., Kenzhebayeva, K. S., Umirbekova, A. N., Aubakirova, Z. K., & Iskakova, A. B. (2016). Structural Peculiarities of Social Mental Abilities of Future Teachers. INTERNATIONAL JOURNAL OF ENVIRONMENTAL & SCIENCE EDUCATION, 11(18), 12629-12636. Retrieved November 18, 2021, from https://files.eric.ed.gov/fulltext/EJ1124654.pdf




DOI: https://doi.org/10.24176/bmaj.v5i2.8488

Article Metrics

Abstract views : 182| PDF views : 184

Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Business Management Analysis Journal (BMAJ)

View My Stats

Member of: 

Indexed by:

gs      

  

Flag Counter

Business Management Analysis Journal (BMAJ) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

Dedicated to: