Issue Title
Vol 3, No 2 (2020): Business Management Analysis Journal (BMAJ) Dimensi Kualitas Pelayanan Sebagai Upaya Peningkatan Kepuasan Pelanggan (Studi Pada Pelanggan Hotel X Semarang) Abstract  PDF (Bahasa Indonesia)
Fera Kurniasari, Eviatiwi Kusumaningtyas Sugiyanto
Vol 4, No 1 (2021): Business Management Analysis Journal (BMAJ) Pengaruh Kualitas Sistem, Kualitas Informasi, dan Kualitas Layanan Terhadap Kepuasan Konsumen (Studi Pada Pengguna Aplikasi Berrybenka di Kota Bandung) Abstract  PDF (Bahasa Indonesia)
Shanaz Amarin, Tri Indra Wijaksana
Vol 3, No 1 (2020): Business Management Analysis Journal (BMAJ) Kualitas Layanan dan Citra Lembaga terhadap Word Of Mouth Mahasiswa Stahn Gde Pudja Mataram Abstract  PDF (Bahasa Indonesia)
I Made Ngurah Oka Mahardika
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